HR advice when you need it
Clear, practical HR advice at the end of the phone.
Get direct support from an experienced HR professional who will understand the situation, explain the risks and help you decide what to do next.
Clear, commercially practical HR advice
Direct access to an HR expert Practical, tailored guidance One-off or ongoing support Follow-up when you need it
Practical employer support
Resolve workplace issues before they become bigger problems.
HR questions rarely arrive at a convenient time. A manager may need to respond to a grievance, address misconduct, handle absence or understand what a contract allows.
Dekela gives employers a clear route forward without call-centre scripts or generic answers. We consider the facts, your policies and the commercial reality before recommending the next step.
Call the HR Advice Line for help with:
- Disciplinary and grievance concerns
- Capability and performance issues
- Sickness and absence management
- Contracts, policies and documentation
- Dismissal and redundancy questions
- Difficult workplace conversations
A clear route forward
How Dekela supports you.
A proportionate process, tailored to the facts and the needs of your organisation.
- 01
Tell us what is happening
Explain the situation, urgency and outcome you need.
- 02
Clarify the facts
We ask focused questions and identify missing information.
- 03
Understand the options
You receive clear advice on risk and practical next steps.
- 04
Prepare to act
We can help with letters, meeting plans and documentation.
- 05
Follow through
Further support is available as the situation develops.
Hands-on help
Advice that helps you take confident action.
Risk assessment before key decisions
Scripts, letters and meeting preparation
A consistent expert who understands your business
Independent fact-finding
Does the situation need a workplace investigation?
If the issue involves disputed facts, serious misconduct or a formal grievance, a fair workplace investigation may be the necessary first step.
Explore Workplace InvestigationsIndependentThorough · Fair · Confidential
Common questions
HR Advice Line questions, answered.
For advice about a live situation, speak to our team in confidence.
Can I use the HR Advice Line for one issue?
Yes. HR On-Demand is designed for employers who need expert help with a specific situation without committing to ongoing retained support.
What should I prepare before calling?
Bring any relevant policy, contract, correspondence and a short timeline if available. Do not delay an urgent call simply because every document is not ready.
Can you help prepare letters and meeting notes?
Yes. Depending on the support agreed, Dekela can help prepare invitations, outcome letters, scripts and other documents required for a fair process.
Is the conversation confidential?
We treat enquiries discreetly and explain how information will be handled before any wider work begins.
Confidential initial conversation
Get clear advice before you take the next step.
Tell us what is happening and we’ll help you choose a fair, practical and commercially sensible route forward.