HR Retainer FAQs
This FAQ section answers your burning questions about HR retainers. We cover everything from the basics of what an HR retainer is to how pricing works and the benefits you can expect. Get the clarity you need to make informed decisions about your HR support.
An HR Retainer is a service agreement where you pay a set monthly fee to have access to ongoing HR support. It's like having your own HR department on call, but without the overhead costs of a full-time employee.
Many businesses find an HR Retainer beneficial because:
It's cost-effective: Instead of hiring a full-time HR person, you get expert support at a fraction of the cost.
Access to expertise: You have a team of HR professionals to answer questions, provide guidance, and ensure you're compliant with employment law.
Reduces risk: HR experts help you navigate tricky situations like disciplinary action, grievances, and redundancies, minimizing your legal risk.
Frees up your time: You can focus on your core business activities while HR experts handle your people-related tasks.
HR Retainer services can vary, but often include:
Advice and guidance on employment law: This could include contracts, policies, and procedures. Support with HR issues: Help with disciplinary and grievance matters, absence management, performance management, etc. HR documentation: Assistance with creating contracts, handbooks, and policies. Training and development: Access to resources and training materials for your staff.
- Small to medium-sized businesses (SMEs): Those who may not have the resources for a dedicated HR department.
- Growing businesses: Companies expanding rapidly and needing help with recruitment, onboarding, and managing a larger workforce.
- Businesses with complex HR needs: Organizations with high staff turnover, facing legal challenges, or needing specialist HR advice.
The cost of an HR Retainer varies depending on:
The size of your business: The number of employees you have.
The level of support you need: How many hours of support you require per month.
The complexity of your HR needs: Whether you need help with specialist areas like recruitment or training.
If you're unsure as to which HR retainer to choose, give us a call and speak to us about your business and we'll work out which retainer should work for you. If in a few months it turns out that you don't need as much support or indeed you need more support than we imagined, you can reduce or increase your package to suit you. We don't lock people into long contracts so you're free to take charge of the support you need.
An HR Retainer provides ongoing support for a fixed monthly fee, like a subscription. This gives you proactive advice and consistent support.
Ad-hoc services are hired for specific projects or issues as they arise, which can be more expensive in the long run and may lack the proactive element of a retainer.
Absolutely. HR Retainers are invaluable for navigating complex employee relations issues. They can help with:
Disciplinary and grievance procedures
Performance management
Absence management
Mediation and conflict resolution
Redundancy and restructuring
Most HR providers offer flexibility to increase your level of support if needed. You may be able to purchase additional hours or upgrade to a higher retainer package. This allows you to scale your HR support as your business grows and your needs evolve.
This depends on your needs and the Retainer package you choose. You might have regular scheduled meetings, or you might simply contact us as and when needed.
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HR Outcourcing Savings Calculator
Additional On-Costs Included:
- National Insurance Contributions
- Pension Contributions
- Healthcare and Benefits
- Training and Development
- Holiday and Sick Pay
- Other Employee Benefits
Your Estimated Savings with Dekela
Total In-House HR Cost (incl. On-Costs): £
Total Retainer Package Cost: £
Estimated Annual Savings: £
Dekela Retained HR Support
Fair Usage Policy
9.1 Our ‘retainer’ and ‘subscription’ services are subject to this ‘Fair Use Policy’.
9.2 We expect ebbs and flows of support requirements from our Clients according to their circumstances and needs from time to time. These will not affect the support provided by LC Management Consulting but may incur an additional cost if the support a Client requires is ‘excessive’ compared to the cost of the Retainer fee paid by the Client.
9.3 If we reasonably judge the support required by a particular Client to be excessive in any one month or is consistently excessive across several months, we will:
a) In the first instance make the client aware of their usage of the retainer and explore ways to reduce the support burden moving forward; and then if necessary;
b) Agree with the Client an adjustment to subsequent monthly fees, and/or agree on costs for further work to be delivered outside of the scope of the retainer; or;
c) Offer the Client an option to cancel their retainer by giving 1 month’s written notice; or if the Client is unwilling to do so;
d) Cancel the Client’s retainer with a minimum of 1 month’s notice to enable the Client time to find an alternative provider.